Delete Your Expenu Account

You can request permanent deletion of your Expenu account and associated personal data at any time.

Please review the information below before submitting your request.

How to Request Account Deletion

To request deletion of your Expenu account and associated data:

1. Send an email to [email protected] from the email address associated with your Expenu account.

2. Use the subject line “Account Deletion Request”.

3. Alternatively, you may submit your request through our Contact page.

⁠Contact Expenu Support

For security purposes, we may need to verify your identity and account ownership before processing the request.

What We Delete

After your request has been verified, we will delete the personal information and account data that we are permitted to delete, which may include:

• Your Expenu account and profile information

• Name and email address

• Login credentials and account-related information

• Personal financial information

• Income and expense records

• Transactions

• Financial accounts

• Budgets and related financial data

• Workspace data where you are the sole workspace owner

Deletion may also include other personal data associated with your account where we are not legally required to retain it.

Workspace and Shared Data

If you are a member of a Family or Office workspace, some workspace data may not be deleted solely because you request deletion of your individual account.

Data belonging to a workspace may need to remain available to the workspace owner or other authorized members.

If you are the sole owner of a workspace, eligible workspace data associated with that workspace may be deleted along with your account, subject to applicable legal and retention requirements.

Data We May Retain

Certain information may need to be retained after account deletion where required by law, necessary to comply with legal obligations, or reasonably necessary for legitimate purposes such as:

• Tax and accounting compliance

• Financial recordkeeping

• Fraud prevention

• Security investigations

• Dispute resolution

• Enforcement of contractual rights

• Compliance with legal or regulatory requirements

Where retention is required, we will retain only the information necessary for the applicable purpose and for the period required or permitted by applicable law.

For example, certain financial or tax records may need to be retained for the legally applicable retention period. In India, certain tax and accounting records may be required to be retained for periods that can extend to several years depending on the nature of the record and applicable law.

Deletion Timeframe

We aim to complete verified account-deletion requests within 30 days.

Some information may take longer to be removed from backup systems or may be retained for the legally required retention period. Such information will not be used for ordinary account operation after deletion except where necessary for the applicable legal, security, or business purpose.

Before You Request Deletion

Account deletion may be permanent and cannot generally be reversed.

Before submitting your request, we recommend that you:

• Export or download any financial information you want to keep

• Save invoices or payment records you may need

• Ensure you have access to any workspace information you need

• Confirm that you no longer need the account

Once eligible data has been deleted, Expenu may not be able to recover it.

Contact Us

For account deletion requests or questions about your data, contact:

9VN Communication Pvt Ltd
SCR 201, 3rd Floor, 150 Meters from Venus Inn Restaurant, Towards Mausima Flyover, Bapuji Nagar, Bhubaneswar, Odisha 751009, India

Email: [email protected]
Phone: +91 7894666662

⁠Expenu Contact Page

Subject: Account Deletion Request